These days’s venture was Terrible. Took vehicle in at eleven:30 am. I wished estimate on rebuild motor if necessary, an answer to my Examine motor gentle, a tire repaired that had a nail in it, an alignment and rotation of tires because I contain the life time alignment. I in fact had to connect with at five:thirty pm to discover just what the status was. Was provided an index of suggestions, I mentioned I’m contacting about the issues and not tips I did not have the answers but was hung up on as an alternative. I was very hot about needing to simply call but arrive on. I get down to the store and it gets worse.
June seven, 2016 at twelve:36 pm I've a grievance about The placement at 7806 Northcross Generate, Austin TX 78757. I took my car into this location yesterday — after owning made an appointment — to get my air-con looked at and my oil altered. I arrived early each morning, still left my vehicle, walked to work — about a mile absent. I had been at first explained to that I could sit and wait for my vehicle. I described that I required to open my Office environment. I used to be informed that I could be termed just before eleven:thirty am With all the estimate about what was wrong with my A/C, and that my vehicle would be All set by one pm, at the most recent. I had been Hardly ever called. I'd to keep calling them to find out any details at all about my vehicle. Based upon which human being I spoke to, I got unique answers. Evidently the air-con machine at this site wasn't Doing the job. Somebody should have called me early while in the day to let me know this.
Have you significantly not had your vehicle inspected in the last 3 yrs? It’s all filed in an Digital databases. I signify, Indeed the tech should have taken from the previous sticker (dick go not to, but hey- it can be Firestone) but nothing about what they did is actually Improper.
May perhaps 8, 2017 at 11:32 am We’ve experienced 2 negative activities and won't ever give Firestone A further opportunity. 1st it we had ball joints changed on my sons vehicle. Immediately after selecting it up it even now had the identical sound. We returned was told it absolutely was faulty and they’d get a different a person. Experienced them replaced and very same difficulty plus they advised us there’s almost nothing Erroneous! Just lately we brought it there (only mainly because it’s effortless for my son, he operates beside it) and the ability steering pump required to get replaced. We brought it in on account of a great deal of squealing.
April 27, 2018 at six:47 pm I had my tail mild correct with the Bob Wallace Av Firestone. The dude that set it in broke it.They bought me An additional 1.Although the supervisor explained to me when he gave it to me.Was I Would need to put it in my self.It looke like they brook it they wood really have to resolve it.
Following buying up my auto I decided to consider the Courtesy Test list just after likely residence, which I by no means do simply because I reliable them to tell me about what’s taking place and to deal with it. They have to use some sort of Magic 8 Ball in the course of this “Courtesy Verify”. The 1st clue was the washer fluid was marked off while in the eco-friendly OK box. My washer fluid was entirely empty when I brought it in and wouldn’t even squirt. The oil degree box was marked off while in the pink box having a hand composed Be aware that said “very low 1q”. I couldn’t realize why this wouldn’t are already described to me all through that first cellphone phone. I checked the oil stage myself, and it had been fine.
June 16, 2018 at 7:36 pm My spouse, myself, and our two very little kinds went to the firestone address 202 N Cascade Ave, Colorado Springs CO 80903. We were not amazed by any means, we obtained our oil altered there before plus they put the drain plug on to tight which ruined the torque seal. My husband and I took it again to firestone for them to repair the condition plus the dude for the counter “James” was not nice in any way. He informed us he could fix the challenge but turns all over and claims that he can not with out performing an oil transform.
Each times my engine unsuccessful I used to be on city roadways, and in danger for an accident when the motor died. I've paid out for three tows and a few rental cars and trucks Because the March 9th incident.
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August 22, 2017 at 7:51 pm I identified as Firestone on Steele creek rd they reported if I get there in advance of 7pm they might repair my flat or give me a fresh tire I claimed Okay I'm five minutes away At the moment it was 6:40pm I arrived at six:43pm I questioned can I get a new tire he seemed my name up and stated I will be back again let me inquire my technician then he arrives back and tells me that his service technician vetoed all service to the night time. so I reported I just identified as and someone visit site instructed me they may help me he mentioned that was me so I said I Came in advance of 7 Just what exactly’s the situation you not to give me a brand new tire or Patch it he said no The technician explained he’s not having anymore tonight . So now I’m pissed then he tells me you could go away it overnight and I mentioned how my intending to get house you only can’t set a whole new tire on it actual rapid he said no.
So this weekend I are going to be acquiring a new rim to exchange my dent one particular. I won't ever At any time shop at another Firestone And that i will make sure my family and friends will never go there regardless of whether This is actually the only area open. I have never been dealt with so rudely by a store supervisor. I choose to claim that Christopher Parks is the greatest affiliate I've at any time dealt with.
I dealt with your situation into the supervisor and was offered a reduction on Firestone tires (obvious) for my “hold out time”. Now, I will have to invest in the identical sort of Firestone tire, as it is common knowledge his response that you don’t run mismatched tires on your auto, paying out virtually $one hundred a lot more than I had initially budgeted. I do the job for my living. I don’t steal from the small men and women. Definitely, it's not what Harvey Samuel Firestone experienced envisioned for his firm in 1900. Clearly, Firestone tires will not be of high quality, as advertised, Should they be presenting them instead of a Formerly quoted cheaper tire to protect up for his or her staff’s intentional “errors”.
They merely claimed they had no one Capable to perform diagnostics. Fundamentally someone to press a button on the equipment to check the car. Why also have a company if its not planning to provide The shoppers that in the end pay their wage. It had been so very simple for them to simply set their heads down and say next purchaser. Now me and my three youngsters are stranded here…my Home windows check out here are down and received’t roll up and corporate has hung up on me Two times
October 13, 2016 at eleven:49 pm This can be my 3rd trip to Firestone and I bought my battery from Firestone six months Full Report in the past. They explained it had been assured. Introduced it on Tuesday to have it checked. they reported it had to be checked and charged. my 82 yr old mother was wikipedia reference there with the chilly Firestone for a minimum of 3 hrs along with a 50 percent til it was completely billed. It was in good situation they said. I drove the vehicle the next day to work. Coming household that evening at nine:30pm the car stalled on me and barely just scarcely produced it to my parking lot at my condominium, thank God. and died on me. Future day I known as and instructed the agent at Firestone what happened I had to take the battery “yet again” and he said he had to get it recharged. I in fact wished a different battery as promised. No, but no I need an alternator and also a fuse and I and my valuable Mother must wait around a minimum of four hours far more so that the male can go throughout city to obtain them and put in the points.